Disclosures

DueQuity is not a government agency

DueQuity is a private company operated by Westforge Holdings Inc. DueQuity is not a government agency, is not affiliated with or endorsed by any government agency, and does not represent itself as a court, county, sheriff, trustee, tax authority, or state office.

You may be able to claim surplus funds yourself at no cost

Depending on the jurisdiction and your eligibility, you may be able to submit a surplus claim directly to the agency, court, trustee, or other authority responsible for the funds without using a recovery service and without paying DueQuity a service fee.

DueQuity can identify the responsible authority and explain the recovery route we have established for the jurisdiction whether or not you choose to engage DueQuity. See where we operate for jurisdiction information.

DueQuity is not a law firm

DueQuity does not practice law, provide legal advice, or represent claimants as attorneys. DueQuity provides recovery-related research, document coordination, administrative assistance, operational communication, and other non-legal services that are permitted for the applicable jurisdiction.

When a recovery requires legal advice, court representation, an estate proceeding, resolution of competing legal interests, or other work that must be performed by licensed counsel, you may engage an independent attorney of your choice. DueQuity may continue coordinating the non-legal portions of the recovery where appropriate.

Any attorney-client relationship is separate from your relationship with DueQuity. Attorney services and attorney fees are governed by your agreement with the attorney or law firm. DueQuity does not share in attorney fees.

Payment procedures vary by jurisdiction

The permitted payment route depends on the rules and procedures applicable to the authority handling the recovery. Funds may be paid directly to the claimant, an estate, authorized counsel, or through an authorized representative payment process where that route is permitted.

Where applicable law, the jurisdiction's approved process, and your written authorization permit representative payment, DueQuity may receive or process recovery funds through that approved route. Where payment must instead be made directly to the claimant, estate, or counsel, DueQuity follows that requirement.

The payment route applicable to your recovery is disclosed before DueQuity files or coordinates submission of the recovery package.

DueQuity does not purchase claims

DueQuity does not purchase surplus claims, take assignments of surplus ownership rights, or acquire an ownership interest in a claimant's recovery. DueQuity provides recovery services under a written service agreement.

Receiving or processing a payment through an authorized representative payment route, where legally permitted, does not transfer ownership of the underlying surplus claim or recovery rights to DueQuity.

No guarantee of recovery

DueQuity does not guarantee that a claim will be approved, that any particular amount will be recovered, or that recovery will occur within a particular period.

Decisions and payment timing may be controlled by an agency, court, county, trustee, tax authority, or other responsible authority. A potential recovery may also be affected by liens, judgments, taxes, senior interests, probate requirements, competing claims, filing deadlines, ownership issues, or other circumstances.

Fees

DueQuity's service fee is disclosed in writing before you enter into a service agreement. The applicable fee structure, timing, permitted collection method, and any statutory or regulatory ceiling depend on the jurisdiction and recovery route.

Where a jurisdiction limits the amount a recovery service may charge, DueQuity will not charge more than the permitted limit. If no amount is recovered, no DueQuity recovery service fee is charged.

Where recovery funds are paid directly to you, the agreed service fee may be handled separately in accordance with your agreement. Where an authorized representative payment route permits fee handling through the recovery or disbursement process, that method is disclosed in writing before you authorize it.

See fees for additional information about DueQuity's fee structure.

Right to cancel

Cancellation rights and required cancellation periods vary by jurisdiction. Where applicable law provides a cancellation period, the applicable right and procedure are stated in your service agreement.

DueQuity follows the cancellation requirements established for the jurisdiction governing the recovery.

Not a foreclosure rescue or debt relief service

DueQuity does not provide foreclosure rescue, loan modification, mortgage negotiation, credit repair, or debt relief services. DueQuity does not claim an ability to stop or reverse a foreclosure.

DueQuity's surplus recovery services concern funds that may remain after a foreclosure, tax sale, or similar property sale has already occurred.

Communications and consent

DueQuity conducts outreach and claimant communications subject to applicable federal and state requirements and any restrictions that apply to the communication channel or jurisdiction.

DueQuity identifies itself as a private recovery service and does not represent outreach as coming from a government agency. You may request that DueQuity stop contacting you, and applicable opt-out requests are honored across the relevant communication channels.

Data and privacy

DueQuity seeks to collect only information reasonably necessary for the applicable stage of a recovery. A public property search does not require you to provide a Social Security number.

Sensitive identity or supporting documents are requested only where they are reasonably necessary for claimant verification, authorization, filing, payment, compliance, or another legitimate recovery requirement.

See privacy and security for additional information.