Legal
Privacy
What Duequity collects, why, how long it is kept, and what you can ask us to do with it.
Draft pending legal review
This page states Duequity's intended privacy practices and the data handling the platform is built to support. It has not yet been reviewed by privacy counsel and is not a final privacy notice. A reviewed notice, including state specific rights under applicable privacy statutes, will be published before Duequity processes any real claimant information.
What we collect, and when
When you search
A property search requires only an address, an owner name, or a county. We do not require an account, an email address, or any identifying information to search, and we do not ask for a Social Security number at any point in the search process.
When you choose to proceed
Once you decide to pursue a claim, we collect what the responsible agency requires to adjudicate it. That typically includes your legal name, contact details, mailing address, your relationship to the former owner, and copies of the documents the agency requires such as identification and proof of former ownership.
What we avoid collecting
- Social Security numbers. Collected only where a specific jurisdiction requires one to issue payment. Where required, the number is handled by our identity verification provider and referenced in our records only by an opaque token.
- Bank account details. Agencies pay you directly, so we have no need to hold them and do not ask.
- Date of birth. Collected only where a jurisdiction requires it.
Information from public records
Much of what we hold about a property comes from public sources: court dockets, recorded deeds, tax rolls, sheriff and trustee sale results, and published county lists. We record where each fact came from and when it was last verified, so a claimant can see the basis for anything we assert.
How we use it
- To determine whether a surplus may exist and who may be entitled
- To contact a prospective claimant about a specific record
- To verify identity and entitlement
- To prepare, file and track a claim with the responsible agency
- To coordinate with an attorney you have engaged, at your direction
- To meet our own legal, tax and record keeping obligations
We do not sell personal information. We do not share it with data brokers, marketing partners, or lead buyers.
Who we share it with
- The agency holding the funds, as part of your claim. This is the purpose of the engagement.
- An attorney you have engaged, and only at your direction.
- Service providers that operate our infrastructure, identity verification and correspondence, under contract and limited to what each requires.
- Where legally compelled, in response to a valid legal process.
Retention and deletion
Documents and claim records are retained while a claim is active and afterwards for the period applicable law and our record keeping obligations require. Beyond that, records are deleted on a schedule rather than kept indefinitely.
You may ask us to delete information that is not subject to a retention obligation, and you may ask us to stop contacting you at any time. Where we cannot delete something because a legal obligation requires us to keep it, we will tell you what it is and why.
Your requests
You may ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it subject to the limits above, or withdraw consent to be contacted. Write to privacy@duequity.com. State specific rights under applicable privacy statutes will be set out in the reviewed notice.
Security
How documents are encrypted, who may access them, and what we log is set out on the security page.
Children
Duequity services are directed to adults. We do not knowingly collect information from children. Where a minor is an heir, we work through their legal guardian or the personal representative of the estate.